We're sorry for the trouble.Įnsure to have the latest printer software installed on the PC. We understand how you feel about the situation. We appreciate your interest on Windows 10. Thank you for posting your query in Microsoft Community. I have tried all the steps that you suggested, deleted old drivers installed the latest one, but with no result. Saved, but the program then freezes, so to get out you have to restart the PC. If you click scan, it will scan the full area, and the imaged is The part that should be on the right is not there, so that you cannot see the image nor set the scanning area. When I click Epson Scan I get only half the usual screen, the settings part. Latest update: I have tried all the steps that you suggested, deleted old drivers installed the latest one, but with no result. I have tried downloading the latest driver, and spoken to Epson support, but got nowhere. I have an Epson 4490 scanner that worked well on Windows 7, but will not work with Windows 10.
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